Hotel Riu Santa Fe

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Camino Viejo a San Jose Cancun 23453

Ratings

Northstar
3

Awards

-Delta Vacations Quality Assurance 2019 -HolidayCheck Recommended 2018 -Travelife Gold Award -Tripadvisor Certificate of Excellence 2013

Amenities

Room features and guest services

  • Calls (local)
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box

Facilities

  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Rental car service
  • Wheelchair accessible

Business services

  • AV capabilities
  • Video conference

Recreational activities

  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Whirlpool

Venue accessibility

  • Airport shuttle
  • Bus
  • Taxi

Distance from airport

  • 24.85 mi. from venue

Parking

  • Complimentary parking

Hotel Riu Santa Fe Meeting Space

Meeting rooms1
Largest room1 sq. ft.
Second largest room1 sq. ft.
Filters

Guest Rooms

Total guest rooms1,200

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Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Facility Restrictions

-Non-smoking environment, only permitted in designated areas. -Currency exchange in hotel - It is not possible to exchange US Dollars in the hotel. -Use of gym, whirlpool bath, sauna and steam bath is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym. -Dress code for dinner. Main restaurant and themed restaurants: gentlemen – no sleeveless T-shirts -All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Additional Information

-NO time share! 100% supporters of Travel Agents! -Hotel extension inaugurated in spring 2018 -All Inclusive 24 hours -Free WiFi throughout hotel -A wide ranging entertainment programme for adults and children offered by RIU's entertainment team -Theme parties for adults "Riu Pool Party" -Main and theme restaurants -5 swimming pools and children´s pool with slides -Water park "Splash Water World" -Free gym, sauna, steam bath and whirlpool bath

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